Frequently Asked Questions

Product Questions

Are your products Vegan-friendly?

Are your products Non-GMO?
Our products do not contain GMO’s, however, we are not non-GMO certified.

Are your products Certified Organic?
Almost all our products are certified organic by Vermont Organic Farmers, with the exception of Merquen Infused and Sparkle Syrup.

Are your products certified Kosher?

Yes! Our products are all kosher certified by the Orthodox Union.

Are your products Gluten Free? 
Organic maple syrup is naturally gluten free, however our products and facility are not certified gluten free. We suggest that anyone with Celiac disease or a severe gluten intolerance steer clear of our barrel-aged products, as these syrups are aged in barrels formerly used for spirits such as whiskey.

What’s the Shelf Life?
Our Maple Syrup products have a shelf life of 3 years from the date of production, though maple syrup will never go bad if stored properly. Our Cocktail Mixers have a shelf life of 2 years. Our bitters have a shelf life of 5 years.

Do your products need to be refrigerated?
Our maple syrup and cocktail syrups both need to be refrigerated once opened. Bitters do not need to be refrigerated after they’ve been opened.

Shipping Questions

Do you accept returns?
Because our products are food products, we cannot accept returns.

Is shipping included?
We offer free shipping for all orders over $59. Orders below the free shipping threshold are charged a flat rate within the continental US.

Do you ship internationally?
Yes. Shipping rates are calculated at checkout for all orders outside the continental US. For customers outside of the United States, you may be required to pay additional customs fees.